About Wiener Linien

Wiener Linien is Vienna’s public transport operator. We provide our two million passengers a day with state-of-the-art mobility services while constantly developing urban mobility in the world's most livable city. Our goal is to supply the people of Vienna with mobile freedom, providing an ever-growing range of climate-friendly mobility solutions from public transport vehicles to shared mobility services.

Public transport is the preferred way to move around Vienna

Wiener Linien is committed to providing the best possible service, and to thereby steadily increasing the public transport share of city traffic. The Viennese appreciate this effort: On average, some two million passengers per day use the Wiener Linien network.

More public-transport annual-pass holders than registered vehicles

For years, the number of holders of a Wiener Linien annual pass - which peaked at 852,000 in 2019 - has surpassed the number of registered vehicles in Vienna. In total, more than one million people are regular public transport customers and own an annual pass, semester ticket or a (top) youth ticket of Wiener Linien. 

Our public transport vehicles cover a distance of 214,000 kilometers – that's roughly the same distance as orbiting the earth five times. In 2021, our 450 buses, 500 trams and 150 undergrounds trains traveled a total of over 76 million kilometres (78 million pre-Covid). More than 260,000 passengers can ride our 1,000 vehicles at a time - that's more than the number of inhabitants of Austria's second-biggest city, Graz.

8,700 employees work to ensure the best service for our passengers

Wiener Linien highly values the welfare of its employees – as befitting one of the largest employers in Vienna. Some 8,700 Wiener Linien employees work 24/7 year round to provide reliable and timely transportation for our passengers. Staffers work in a wide range of professions, and our HR department processes some 20,000 applications per year.

Wiener Linien Customer Service

  • Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Do you have praise, a complaint or a suggestion for us? Whatever concern you have: We are happy to take care of it!

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