Legal notice

Legal notice in compliance with § 25 MedienG, Information in compliance with § 14 UGB und § 5 ECG

WIENER LINIEN GmbH & Co KG
Erdbergstraße 202
1030 Vienna
Tel.: +43 (0)1 7909 - 0
Fax: +43 (0)1 7909 - 24609
E-Mail: post@wienerlinien.at
Web: www.wienerlinien.at
Company register: 181593z
Jurisdiction: Vienna Commercial Court
VAT number: ATU47055001

Represented by WIENER LINIEN GmbH
Erdbergstraße 202
1030 Vienna
Tel.: +43 (0)1 7909 - 0
Fax: +43 (0)1 7909 - 24609
E-Mail: post@wienerlinien.at
Web: www.wienerlinien.at
Company register: 174296v
Jurisdiction: Vienna Commercial Court

Regulating authority:
Municipal district office for the 3rd district
Municipal district office for the 11th district
Austrian Ministry for Transport, Innovation and Technology
Governor of Vienna
Municipal Department 64
Municipal Department 65

Rules of procedure (http://www.ris.bka.gv.at)
Gewerbeordnung 1994
Kraftfahrliniengesetz
Eisenbahngesetz 1957

Member of Vienna Economic Chamber
Fachgruppe Autobus-, Luftfahrt- und Schifffahrtunternehmungen
Fachgruppe Druck
Fachvertretung Schienenbahnen
Landesinnung Kraftfahrzeugtechniker
Landesinnung Metalltechniker

Management
Mag.a Alexandra Reinagl – Chief Executive Officer (CEO)
Dipl.-Ing. Mag. Gudrun Senk - Chief Technology Officer (CTO)
MMag. Petra Hums - Chief Financial Officer (CFO)

Supervisory Board
Chair person: Mag.a Monika Unterholzner
Deputy chair person: Gerhard Mörtl
Chair members: Michael Kolesnik-Gerges MSc, Mag. Karl Pauer, DIin Beatrix Rauscher, Dr. Thomas Gruber
Employee representatives: Michael Dedic, Gerald Steininger, Gerald Fida

Shareholders
WIENER STADTWERKE GmbH (100%), Wien, investment management
Members of the management and the supervisory board see www.wienerstadtwerke.at/impressum

WIENER STADTWERKE GmbH (100%) is wholly owned by the city of Vienna, represented by the Councilperson for environmental affairs and Wiener Stadtwerke.

Published by
WIENER LINIEN GmbH & Co KG
Erdbergstraße 202
1031 Vienna
Tel.: +43 (0)1 7909 - 0
E-Mail: post@wienerlinien.at

Represented by WIENER LINIEN GmbH
Erdbergstraße 202
1030 Vienna
Tel.: +43 (0)1 7909 - 0
Fax: +43 (0)1 7909 - 24609
E-Mail: post@wienerlinien.at
Web: www.wienerlinien.at

Disclosure according to §25 Abs. 4 Mediengesetz
This website is an online information service of Wiener Linien GmbH & Co KG. This site serves information about services and products of the company.

Passenger rights

We are always concerned about our passengers and their rights. 

If you have any suggestions or complaints, please contact us:

Customer Service Wiener Linien
Telephone: +43 1 7909 100
Monday to Friday (on working days): 6 a.m. - 9 p.m., Saturday, Sunday, public holidays: 8 a.m. - 5 p.m.
E-mail: kundendialog@wienerlinien.at

If you have a complaint about the bus service - and only in this case, especially if you have been refused transport due to a disability or reduced mobility and have contacted Wiener Linien - you can contact the following complaints office:    

Agentur für Passagier- und Fahrgastrechte (apf, Agency for Passenger Rights)
Linke Wienzeile 4/1/6
1060 Vienna
www.passagier.at

In the case of online purchases, you can contact the following bodies:

Internet Ombudsstelle
Ungargasse 64-66/3/404
1030 Vienna
www.ombudsstelle.at

The platform for out-of-court online dispute resolution of the European Commission can be found at http://ec.europa.eu/consumers/odr.