Legal Notice

Copyright Protection

The information, texts, images, and graphics provided by Wiener Linien on this website are protected by copyright and may only be used for private, non-commercial purposes.

The websites of Wiener Linien may not be reproduced in whole (including structure, graphics, design, and texts) or in part, nor stored, processed, copied, or distributed using electronic systems without the prior written permission of Wiener Linien. For approval requests, please contact the Wiener Linien Online Editorial Team. All rights reserved.
 

Disclaimer

To the extent permitted by law, Wiener Linien accepts no liability for the information provided on this website. Despite the utmost care taken in researching and preparing the content, no guarantee can be given regarding the accuracy, completeness, or currency of the information available on our website. Any errors or inaccuracies that become known will be corrected as quickly as possible.

The same applies to the content of external websites to which this website refers directly or indirectly via hyperlinks. Wiener Linien has no influence over the content of such websites and therefore accepts no liability in this regard.

Wiener Linien reserves the right to make changes or additions to the information provided at any time and without prior notice. No claims or other legal consequences may be derived from such changes.

We strive to keep disruptions caused by technical issues to a minimum. However, some of the data and information on our website may be created or structured in files or formats that are not error-free, and we cannot guarantee that our service will be uninterrupted or otherwise unaffected by disruptions.

Wiener Linien accepts no liability for ensuring that information, software, or other materials accessible through its website are free from viruses or other harmful components.

Data Protection

Any personal data that we receive from you in connection with your use of our website will be treated confidentially in accordance with the applicable legal provisions and processed exclusively for the purpose for which you have granted your consent.

Further information on data protection at Wiener Linien can be found here.

Data security is of great importance to Wiener Linien. Therefore, in August 2020, we introduced a classification system for all company data based on the Traffic Light Protocol (“TLP”).
 

Notice Regarding AI-Generated Announcements in Stations

Regular passenger information broadcast in vehicles, stations, and stops (e.g., transfer and exit information), announcements regarding operational disruptions, general information and service announcements (e.g., “Please use all entrances; you are delaying departure”), as well as announcements in elevators, may be wholly or partially generated using artificial intelligence (AI).

Wiener Linien Customer Service

  • Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Whatever concern you have: We are happy to take care of it!

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