Wiener Linien’s annual season ticket is valid on all means of public transport within Vienna from the first day of the following month for exactly 365 days (core zone of Vienna).
It entitles the holder to travel as often as they want on the underground, trams and buses (with the exception of special rapid bus lines), trains operated by ÖBB (e.g. suburban trains) and on services operated by Wiener Lokalbahnen (as far as Vösendorf-Siebenhirten). The first day of any month can be chosen as the starting date.
The annual season ticket is not transferable.
Your annual season ticket is also mobile: you can easily display your annual season ticket in our smartphone app WienMobil. This way, you no longer need to ‘physically’ show your ticket in case of inspection.
All you need to do is register on the online ticket shop and the WienMobil app.
Men and women over the age of 64 can purchase the reduced annual season ticket for seniors.
Companies can also buy the annual season ticket for their employees and offset this as a job ticket against tax. With a ‘job ticket’, the employee is the cardholder, yet payment is made directly by the employer. General information about the job ticket can be found on the website of the chamber of commerce .
You can find out more about the ways you can order the annual season ticket under ‘Buy annual season ticket’. We offer companies (with ten employees or more) the possibility of paying on account. If you are interested in this option, please contact us at email@example.com.
Customers with an annual season ticket for the regions of Lower Austria and Burgenland – also in combination with Vienna – are managed by VOR GmbH (Verkehrsverbund Ost-Region).
You can either pay for your annual season ticket in advance, or by monthly or annual direct debit (SEPA). Online, you can pay by credit card or by online banking.
The new annual season ticket has been issued as a plastic card with an embedded photo since 1 January 2015. If you have uploaded your photo to the ticket shop and not terminated your subscription in writing no later than one month before the end of its validity, your new card will be sent you automatically.
If you pay for your annual season ticket in advance, you can renew your subscription in the following ways:
Annual season tickets can be cancelled at any time, and without the need to provide any reasons, as per the first day of each month. If cancelled prematurely, an administrative fee of EUR 22.00 will be charged. To cancel your ticket, you can do one of the following:
It is only possible to take into account the current month if you return the annual season ticket to Wiener Linien within the first three working days of the month. If we receive your annual season ticket before the first working day of a month, the monthly direct debits will be stopped from this point on, while persons having paid in advance or by one-time direct debit will receive a refund for the unused amount.
Revoking the direct debit order or closing the debit account before first cancelling the annual season ticket entitles Wiener Linien to terminate the contract with immediate effect and to ask for the ticket to be returned. It is also not possible to prevent amounts from being debited.
If you lose your annual season ticket, or if it is stolen, you will receive a replacement ticket from Wiener Linien. To this end, we require an official loss or theft report. If you did not send us a passport photo in the course of the switch to the new annual season ticket, then this will also be required. We will charge you EUR 10.00 for each replacement issued.
You can, however, have your annual season ticket displayed using our ticket app and thereby avoid having to pay both the administrative fee and submitting a loss or theft report. All you need to do is register in the online ticket shop and the smartphone app WienMobil.
Wiener Linien cooperates with various artistic and cultural institutions, as well as businesses in Vienna. This means we are able to offer holders of an annual pass or a WienMobil card a range of benefits and discounts. You can find a list of current promotions here on the website and in your booklet of coupons (in German).