Here you can find us: our offices and opening hours

We look forward to attending to you in one of our offices.

Office	Opening hours
U3 U6 station Westbahnhof	Monday to Friday 06:30-19:00 Saturday, Sunday, public holidays 09:00-16:00
U1 station Hauptbahnhof	Monday to Friday 06:30-19:00 Saturday 09:00-16:00
U6 station Floridsdorf	Monday to Friday 06:30-19:00
U1 U4 station Karlsplatz	Monday to Friday 06:30-19:00
U3 U4 station Landstraße	Monday to Friday 06:30-19:00
U1 U2 station Praterstern	Monday to Friday 06:30-19:00
Customer Centre Erdberg Erdbergstraße 202, 1030 Vienna U3 station Erdberg (exit Franzosengraben)	Monday, Tuesday, Wednesday, Friday 08:00-15:00 Thursday 08:00-17:30
Service Treff Spittelau Spittelauer Länder 45, 1090 Vienna U4 and U6 station Spittelau (exit Josef-Holaubek-Platz)	Monday, Tuesday, Wednesday, Friday 08:00-15:00 Thursday 08:00-17:30

Wiener Linien Customer Service

Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Do you have praise, a complaint or a suggestion for us? Whatever concern you have: We are happy to take care of it!