Offices and opening hours
Offices and opening hours
Information and ticket office Westbahnhof
Location: Underground station Westbahnhof, on the mezzanine level between the U6 and U3 lines
Underground lines: U3, U6
Services:
ℹ️ Information
🎟️ Tickets
Opening hours:
- Monday to Friday 06:30-19:00
- Saturday, Sunday, public holidays 09:00-16:00
Information and ticket office Hauptbahnhof
Location: Underground station Südtiroler Platz-Hauptbahnhof, in the passageway between the U1 station Südtiroler Platz and the main station basement (ÖBB)
Underground line: U1
Services:
ℹ️ Information
🎟️ Tickets
Opening hours:
- Monday to Friday 06:30-19:00
- Saturday 09:00-16:00
Information and ticket office Karlsplatz
Location: Underground station Karlsplatz, on the ground floor near the Resselpark exit
Underground lines: U1, U2, U4
Services:
ℹ️ Information
🎟️ Tickets
Opening hours: Monday to Friday 06:30-19:00
Information and ticket office Landstraße (ÖBB railway station Wien Mitte)
Location: Underground station Landstraße, on the ground floor near the Landstraßer Hauptstraße and Gigergasse exits
Underground lines: U1, U2, U4
Services:
ℹ️ Information
🎟️ Tickets
Opening hours: Monday to Friday 06:30-19:00
Information and ticket office Praterstern
Location: Underground station Praterstern, on the ground floor near the Praterstern and Prater/Ausstellungsstraße exits
Underground lines: U1, U2
Services:
ℹ️ Information
🎟️ Tickets
Opening hours: Monday to Friday 06:30-19:00
Information and ticket office Floridsdorf
Location: Underground station Floridsdorf, on the ground floor near the Franklinstraße and Schloßhofer Straße exits
Underground line: U6
Services:
ℹ️ Information
🎟️ Tickets
Opening hours: Monday to Friday 06:30-19:0
Mehrgebühren Center Erdberg
Location: Erdbergstraße 202, 1030 Vienna
Underground line: U3, station Erdberg (exit Franzosengraben)
Services: Handling of additional fees and ticket inspections. No ticket sales, no annual pass service.
Opening hours:
- Monday Tuesday Wednesday Friday 08:00-15:00
- Thursday 08:00-17:30
Wiener Stadtwerke Service Centre
Location: Spittelauer Länder 45, 1090 Vienna
Underground lines: U4 and U6, station Spittelau (exit Josef-Holaubek-Platz)
Services: Services provided by Wiener Stadtwerke companies
Information & opening hours: servicetreff.atÖffnet in einem neuen Tab
Wiener Linien Customer Service
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Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Whatever concern you have: We are happy to take care of it!
Get in touch with us
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Handle your request online: Visit our Help Center
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Find an office: Offices & opening hours
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Call our customer hotline: +43 1 7909 100