Here you can find us: Offices and opening hours

We look forward to attending to you in one of our offices.

Office	Services	Opening hours
Information and ticket office Westbahnhof Location: Underground station Westbahnhof (U3, U6)	ℹ️Information 🎟️Tickets	Monday to Friday 06:30-19:00 Saturday, Sunday, public holidays 09:00-16:00
Information and ticket office Hauptbahnhof Location: Underground station Hauptbahnhof (U1)	ℹ️Information 🎟️Tickets	Monday to Friday 06:30-19:00 Saturday 09:00-16:00
Information and ticket office Floridsdorf Location: Underground station Floridsdorf (U6)	ℹ️Information 🎟️Tickets	Monday to Friday 06:30-19:00
Information and ticket office Karlsplatz Location: Underground station Karlsplatz (U1, U2, U4)	ℹ️Information 🎟️Tickets	Monday to Friday 06:30-19:00
Information and ticket office Landstraße (Wien-Mitte) Location: Underground station Landstraße (U3, U4)	ℹ️Information 🎟️Tickets	Due to renovation work, the ticket office at Landstraße will be closed from January 12 to January 16, 2026. During the renovation, our customers have the following convenient options to purchase tickets: Wiener Linien Online Ticket Shop WienMobil App Ticket vending machines Nearby tobacconists Starting January 19, 2026, we will be open again as usual, Monday to Friday from 06:30 a.m. to 07:00 p.m.
Information and ticket office Praterstern Location: Underground station Praterstern (U1, U2)	ℹ️Information 🎟️Tickets	Monday to Friday 06:30-19:00

Other locations	Services	Opening hours
Mehrgebühren Center Erdberg Location: Erdbergstraße 202, 1030 Vienna. U3 station Erdberg (exit Franzosengraben)	Handling of additional fees and ticket inspections. ❌ No ticket sales	Monday, Tuesday, Wednesday, Friday 08:00-15:00 Thursday 08:00-17:30
Wiener Linien at the Service Treff Spittelau Location: Spittelauer Länder 45, 1090 Vienna U4 and U6 station Spittelau (exit Josef-Holaubek-Platz) servicetreff.at	Monday, Tuesday, Wednesday, Friday 08:00-15:00 Thursday 08:00-17:30

Mehrgebühren Center Erdberg
Location: Erdbergstraße 202, 1030 Vienna.
U3 station Erdberg (exit Franzosengraben)

Handling of additional fees and ticket inspections.

❌ No ticket sales

Monday, Tuesday, Wednesday, Friday 08:00-15:00
Thursday 08:00-17:30

Wiener Linien at the Service Treff Spittelau
Location: Spittelauer Länder 45, 1090 Vienna
U4 and U6 station Spittelau (exit Josef-Holaubek-Platz)

Monday, Tuesday, Wednesday, Friday 08:00-15:00
Thursday 08:00-17:30

Wiener Linien Customer Service

Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Whatever concern you have: We are happy to take care of it!