About Wiener Linien
Public transport is the preferred way to move around Vienna
Wiener Linien is committed to providing the best possible service, and to thereby steadily increasing the public transport share of city traffic. The Viennese appreciate this effort: On average, some two million passengers per day use the Wiener Linien network.
More public-transport annual-pass holders than registered vehicles
For years, the number of holders of a Wiener Linien annual pass - which peaked at 852,000 in 2019 - has surpassed the number of registered vehicles in Vienna. In total, more than one million people are regular public transport customers and own an annual pass, semester ticket or a (top) youth ticket of Wiener Linien.
Our public transport vehicles cover a distance of 214,000 kilometers – that's roughly the same distance as orbiting the earth five times. In 2021, our 450 buses, 500 trams and 150 undergrounds trains traveled a total of over 76 million kilometres (78 million pre-Covid). More than 260,000 passengers can ride our 1,000 vehicles at a time - that's more than the number of inhabitants of Austria's second-biggest city, Graz.
8,700 employees work to ensure the best service for our passengers
Wiener Linien highly values the welfare of its employees – as befitting one of the largest employers in Vienna. Some 8,700 Wiener Linien employees work 24/7 year round to provide reliable and timely transportation for our passengers. Staffers work in a wide range of professions, and our HR department processes some 20,000 applications per year.
Our management team
Contact
Customer Service Center
Erdbergstraße 202, 1030 Vienna
Underground U3 station Erdberg, exit Franzosengraben
Opening Hours
Monday, Tuesday, Wednesday: 8am-3pm
Thursday: 8am-5:30pm
Friday: 8am-3pm
Closed on Saturday, Sunday and public holidays