About Wiener Linien

Wiener Linien is Vienna’s public transport operator and is responsible for some 180 underground, tram and bus lines. Our underground network extends to 83 kilometers, our tram network comprises around 220 kilometers, which makes it the sixth-largest in the world, and our bus lines travel a network of 850 kilometers. Wiener Linien GmbH & Co KG is a subsidiary of WIENER STADTWERKE GmbH, with ownership held by the City of Vienna.

1.6 million passengers per day: public transport is the preferred way to move around Vienna

Wiener Linien is committed to providing the best possible service, and to thereby steadily increasing the public transport share of city traffic. The Viennese appreciate this effort: On average, some 1.6 million passengers per day use the Wiener Linien network, for which our public transport vehicles cover a distance of 214,000 kilometers – roughly the same distance as orbiting the earth 5 times. In 2021, our 450 buses, 500 trams and 150 undergrounds trains traveled a total of over 76 million kilometres (78 million pre-Covid).

More public-transport annual-pass holders than registered vehicles

More than 260,000 passengers can ride our 1,000 vehicles at a time – more than the number of inhabitants of Austria's second-biggest city, Graz. For years, the number of holders of a Wiener Linien annual pass - which peaked at 852,000 in 2019 - has surpassed the number of registered vehicles in Vienna. In total, more than one million people are regular public transport customers and own an annual pass, semester ticket or a (top) youth ticket of Wiener Linien.

8,700 employees work to ensure the best service for our passengers

Wiener Linien highly values the welfare of its employees – as befitting one of the largest employers in Vienna. Some 8,700 Wiener Linien employees work 24/7 year round to provide reliable and timely transportation for our passengers. Staffers work in a wide range of professions, and our HR department processes some 20,000 applications per year.

Customer Service Center

Erdbergstraße 202, 1030 Vienna
How to arrive: underground U3 station Erdberg, exit Franzosengraben

Opening Hours

Monday, Tuesday, Wednesday: 8am-3pm
Thursday: 8am-5:30pm
Friday: 8am-3pm
Closed on Saturday, Sunday and public holidays

Published: February 23, 2021