Skip to content Wienerlinien Logo
  • Plan your trip
    • Timetables, network maps
    • Accessible mobility
      • Free transport service for people with limited mobility
      • Liftboy app: contactless control of lifts via Bluetooth
      • Underground stations with central platforms
  • Tickets
    • Annual pass
      • Digital annual pass: FAQ and how to switch from cheque card
    • Travel cards
      • 24 hours VIENNA
      • 7 Days VIENNA
      • 31 Days VIENNA
      • Vienna City Card for 24, 48 or 72 hours
      • EASY CityPass Vienna
      • QUEER CityPass Vienna
    • Single journey
    • For youths
    • For students
    • Discounts and free travel
    • Mobilpass ticket
    • Tap+Ride
  • WienMobil
    • FAQ
    • WienMobil Rad
    • WienMobil Auto
  • Network expansion
    • U2xU5
      • Infocenter U2xU5
      • The future stations
        • U5 Frankhplatz
        • U2xU5 Rathaus
        • U2xU4 Pilgramgasse
        • U2xU3 Neubaugasse
        • U2xS Matzleinsdorfer Platz
        • U2 Reinprechtsdorfer Straße
      • The construction methods
      • Contact
      • Comeback of the year: U2 runs again from/to Karlsplatz from today
    • Line 18
  • Modernisations
    • Construction sites
    • Faster buses and trams
    • S-Bahn core line closure
    • Tscherttegasse U6 station
    • Gasometer U3 station
    • Lifts and escalators
  • Career
    • How to join us
      • Internship for pupils and students
      • Applied electronics for women: shortened apprenticeship to become a specialist
    • Our professions
      • Driver
        • Bus driver
        • Tram driver
        • Underground train driver
      • Specialist, workshop assistant
      • Security and underground service
      • Construction engineering and management
    • Apprenticeships
      • Communications engineering
      • Information technology
      • Track engineering
      • Commercial vehicle technology
      • Office clerk
      • Company logistics
      • Mechanical engineering
      • Applied electronics
    • What we offer you
    • Career events
    • Search job offers
  • Deutsch
  • Contact
  • HelpCenter
  • Tickets Opens in a new tab
  • Fan shop Opens in a new tab
  • FAQ
  • WienMobil Rad
  • WienMobil Auto
Wienerlinien Logo

Search

Sie sind hier:
  1. Home
  2. WienMobil
  3. WienMobil - Legal information

Legal information

Data protection

Declaration of consent

Legal notice

General Business Terms

Wiener Linien: Terms and Conditions

SHARE NOW: Terms and Conditions

nextbike: Terms and Conditions

Safetydock: Terms and Conditions

Tanke Wien Energie: Terms and Conditions

Sixt: Terms and Conditions

Europcar: Terms and Conditions

ÖAMTC easy way: Terms and Conditions

ÖBB Rail&Drive: Terms and Conditions

Westbahn: Terms and Conditions

Taxi 40100: Terms and Conditions

Taxi 31300: Terms and Conditions

Tier: Terms and Conditions

WiPark: Terms and Conditions

Wiener Lokalbahnen Verkehrsdienste: Terms and Conditions

Stadtauto: Terms and Conditions

WienMobil Support

You need help with the WienMobil app or one of the WienMobil services? Feel free to contact us, we are happy to help.

Customer Service Center

Erdbergstraße 202, 1030 Vienna
Mon/Tue/Wed/Fri 8am-3pm
Thu 8am-5:30pm

Contact us:

  • +43 1 7909 100
  • support@wienmobil.at
Share this page:
  • Facebook
  • Linkedin
Back to top

  • Travel information

    • Network maps
    • Airport transfer
    • Construction sites
    • Accessible mobility
    • Safety on public transport
    • Conditions of carriage
    • House rules

  • Contact & service

    • HelpCenter Opens in a new tab
    • FAQ Opens in a new tab
    • Contact us
    • Our offices
    • Press contact

  • Discover

    • Transport Museum Remise
    • Infocenter U2xU5

  • About us

    • About Wiener Linien
    • We are sustainable
    • SDG

  • Jobs & career

    • Search job offers
    • Apprenticeships
    • Our professions

  • Legal information

    • Legal notice
    • Data protection
    • Cookie Consent
    • Passenger rights
    • Accessibility Statement
© 2026 Wiener Linien
Erdbergstraße 202 1030 Wien
This page is operated by Logo Wiener Linien
  • Instagram Opens in a new tab
  • Tiktok Opens in a new tab
  • Facebook Opens in a new tab
  • LinkedIn Opens in a new tab
  • Youtube Opens in a new tab
Wiener Stadtwerke Gruppe
  • Wiener Linien
  • Wien Energie
  • Wiener Netze
  • Wiener Lokalbahnen
  • Wipark
  • Wien IT
  • Bestattung Wien
  • Friedhöfe Wien
  • immOH!
  • GWSG
Cookie popup logo.
Privacy
Details
Imprint | Privacy
Your selection from
The controller (WIENER LINIEN GmbH & Co KG, Austria) would like to use the following services in order to process your personal data. Technologies such as cookies, localStorage, etc. can be used for personalization. This is not necessary for the use of the website, but allows us to interact with you more closely. If you wish, you can adjust or revoke your consent at any time via our privacy policy.
Analysis / Statistics (1 Service)
Absolutely necessary technical services. No consent necessary.
Switch to accept or reject the category Analysis / Statistics
Piwik PRO Analytics erweitert
Piwik PRO GmbH, Germany
All Detailsto Piwik PRO Analytics erweitert
All Detailsto Piwik PRO Analytics erweitert
Switch to accept or reject the service Piwik PRO Analytics erweitert
Personal data is processed when you visit this website. Processed data categories: data for creating usage statistics. Purpose of processing: Anonymization and creation of statistics and analysis of user behavior. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: to the data controller Piwik PRO Analytics erweitert, Knesebeckstraße 62/63, 10719 Berlin, Germany. The legal basis for the data transfer to Piwik PRO Analytics erweitert is Your consent according to Art. 6 (1) a GDPR.
Other content (3 Services)
Integration of additional information
Switch to accept or reject the category Other content
Open Street Map
OpenStreetMap Foundation
All Detailsto Open Street Map
All Detailsto Open Street Map
Switch to accept or reject the service Open Street Map
When accessing some sub-services of our website, additional personal services are processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data for creating usage statistics. Purpose of processing: Delivery of content provided by third parties, Selection of online advertising on other platforms, which are automatically selected using real-time bidding based on user behavior and display interactive maps. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: as joint controllers for OpenStreetMap Foundation, St Johns Innovation Centre, Cowley Road, Cambridge, CB4 0WS. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the United Kingdom on the basis of Art. 45 GDPR in conjunction with the European Commission’s adequacy decision C(2021) 4800.
Vimeo
Vimeo Inc., USA
All Detailsto Vimeo
All Detailsto Vimeo
Switch to accept or reject the service Vimeo
When accessing some sub-services of our website, additional personal services are processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data for creating usage statistics. Purpose of processing: Delivery of content provided by third parties, Selection of online advertising on other platforms, which are automatically selected using real-time bidding based on user behavior and transmission and display of video content. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: as joint controllers for Vimeo Inc., 555 West 18th Street, New York, NY 10011, USA. This may also mean a transfer of personal data to a country outside the European Union. The data is transmitted on the basis of your consent in accordance with Art. 6 Para. 1 lit a in conjunction with Art. 49 Para. 1 lit a GDPR. You were informed before you gave your consent that the USA does not have a level of data protection that corresponds to the standards of the EU. In particular, US secret services can access your data without you being informed and without you being able to take legal action against it.
YouTube
Google Ireland Limited, Ireland
All Detailsto YouTube
All Detailsto YouTube
Switch to accept or reject the service YouTube
When accessing some sub-services of our website, additional personal services are processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data for creating usage statistics. Purpose of processing: Delivery of content provided by third parties, Selection of online advertising on other platforms, which are automatically selected using real-time bidding based on user behavior and transmission and display of video content. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: as joint controllers for Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the USA on the basis of Art. 45 GDPR in conjunction with the European Commission's adequacy decision C(2023) 4745, since the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF).
Switch to accept or reject the service