A family of four having fun at the Verkehrmuseum Remise testing the bus simulator

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A family of four in the Wiener Linien Museum, discovering the bus simulator

Discover, play, and explore at the Wiener Linien Museum. A unique family adventure with interactive exhibits and fascinating insights into Vienna’s transport history.

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New in: Nostalgia Collection 2027

On the move together with consideration & respect

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Every day, we safely transport more than 2.4 million passengers from A to B. To make sure everyone feels comfortable on public transport, mutual respect and consideration are key. Small gestures, like keeping noise levels down, taking off your backpack, keeping dogs properly secured, and enjoying food outside, help create a better experience for everyone. Thank you for doing your part!

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Make the journey more pleasant for everyone:

  • A person is talking loudly on the phone on the subway; other passengers are annoyed

    Use headphones

    Please keep phone calls brief and at a low volume or save them for later. When listening to music or watching videos, use headphones so those around you aren’t disturbed.
    Learn more Use headphones
  • A person is eating an oversized Leberkäs sandwich on the subway; other passengers are annoyed

    Save food for later

    Strong-smelling food or alcohol can make the journey unpleasant for others. If you’re hungry, it’s best to eat before or after your trip and celebrations are better saved for elsewhere.
    Learn more Save food for later
  • A person with a huge backpack takes up the entire seat on the subway. Other passengers are annoyed.

    Take off your backpack

    Backpacks can take up valuable space, especially during busy times. Take yours off and place it between your feet to make room for others and keep things moving smoothly.
    Learn more Take off your backpack
  • A person has a large dog sitting on their lap without a muzzle, and the other passengers are annoyed

    Keep your dog properly secured

    Dogs are welcome on public transport when kept on a leash and wearing a muzzle. This helps everyone feel safe and comfortable throughout the journey.
    Learn more Keep your dog properly secured

Wiener Linien Customer Service

  • Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Whatever concern you have: We are happy to take care of it!

Get in touch with us