Here you can find us: Offices and opening hours

We look forward to attending to you in one of our offices.
Office Services Opening hours
Information and ticket office Westbahnhof
Location: Underground station Westbahnhof (U3, U6)
ℹ️Information
🎟️Tickets
Monday to Friday 06:30-19:00
Saturday, Sunday, public holidays 09:00-16:00
Information and ticket office Hauptbahnhof
Location: Underground station Hauptbahnhof (U1)
ℹ️Information
🎟️Tickets
Monday to Friday 06:30-19:00
Saturday 09:00-16:00
Information and ticket office Floridsdorf
Location: Underground station Floridsdorf (U6)
ℹ️Information
🎟️Tickets
Monday to Friday 06:30-19:00
Information and ticket office Karlsplatz
Location: Underground station Karlsplatz (U1, U2, U4)
ℹ️Information
🎟️Tickets
Monday to Friday 06:30-19:00
Information and ticket office LandstraĂźe (Wien-Mitte)
Location: Underground station LandstraĂźe (U3, U4)
ℹ️Information
🎟️Tickets
Monday to Friday 06:30-19:00
Information and ticket office Praterstern
Location: Underground station Praterstern (U1, U2)
ℹ️Information
🎟️Tickets
Monday to Friday 06:30-19:00

 

Other locations Services Opening hours
MehrgebĂĽhren Center Erdberg
Location: ErdbergstraĂźe 202, 1030 Vienna. 
U3 station Erdberg (exit Franzosengraben)

Additional fees due to ticket inspections. 

Tickets are not available here.

Monday, Tuesday, Wednesday, Friday 08:00-15:00
Thursday 08:00-17:30
Service Treff Spittelau
Location: Spittelauer Länder 45, 1090 Vienna. 
U4 and U6 station Spittelau (exit Josef-Holaubek-Platz)
servicetreff.at Monday, Tuesday, Wednesday, Friday 08:00-15:00
Thursday 08:00-17:30

Wiener Linien Customer Service

  • Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Whatever concern you have: We are happy to take care of it!

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