Tap+Ride is a new contactless way to buy public transport tickets in Vienna. Simply tap your credit or debit card – or a digital wallet on your phone or smartwatch – and you’re good to go.
Before you start your journey, hold your contactless payment method against a Tap+Ride device. A green check mark and a short beep confirm your purchase. Your card or device then acts as your ticket and can be checked during inspections.
By default, a standard single ticket for Vienna is issued. You can also choose a discounted single ticket directly on the device.
Just make your selection on the touchscreen before tapping.
Important: If you don’t select anything and simply tap, a standard single ticket will be purchased automatically.
Yes. You can select the number of tickets on the screen before you pay. If you tap straight away, one ticket will be issued.
Please note that each transaction can only include one ticket type. So you can either buy multiple standard tickets or multiple discounted tickets – but not a mix of both.
Start by tapping your card to buy your own ticket. Once you see the green check mark, begin a new transaction, select the discounted ticket option, and tap again to purchase a ticket for your child (ages 6–14) or your dog.
You’ll see a green check mark on the screen and hear a short sound. That’s your confirmation – your ticket is valid and you can start your journey.
You can view your trips and download receipts via the customer portal of Worldline Austria GmbH. You’ll need to create an account to access your records.
Tap+Ride is currently being tested at selected metro stations across Vienna. You’ll find the devices near ticket machines.
- They are available at selected entrances at:
- Erdberg
- Westbahnhof
- Zieglergasse
- Neubaugasse
- Südtiroler Platz – Hauptbahnhof
- Stephansplatz
- Schwedenplatz
- Spittelau
- Bahnhof Meidling
No. You only pay the regular Wiener Linien fare. (Please note: your bank may charge additional fees for currency conversion.)
If you’re checked, simply present the card or device you used to pay. The inspector will scan it to confirm that you have a valid ticket.
You need to carry your payment method with you during your journey. If you can’t present it during an inspection, you’ll be considered travelling without a valid ticket. It’s not possible to provide proof later.
If you’ve bought a ticket for someone else, they must travel with you for the entire journey.
All common contactless payment methods are supported, including:
- Credit and debit cards (e.g. Visa, Mastercard)
- Smartphones with Apple Pay or Google Pay
- Smartwatches with a linked payment method
No. Tap+Ride works with standard single tickets, so there’s no need to tap out. Just tap before your journey and you’re set.
Tap+Ride is valid across all public transport services within Vienna’s core zone – including underground, trams and buses.
