A typical day on Vienna’s public transport network: commuters rushing to work, teenagers laughing on the subway, tourists trying to navigate the system. And right in the middle of it all are Petra and Peter from ticket inspection and passenger information. For many years, they have been working for Wiener Linien - checking tickets, ensuring compliance with the rules in vehicles and stations, and helping to keep things running smoothly. They take us along for a day, share insights into their work, and explain why getting around is simply better when people show consideration and respect.
