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On The Fast Track

Map of Vienna's underground, suburban rail (S-Bahn), city airport and Badner Lokalbahn service.

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PDF (461 kB)  |  02.02.2018

City Lines

Map of underground, tram and bus lines
operating in Vienna's city center.

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PDF (1.532 kB)  |  02.02.2018

Night Line: service on weekends, holidays

Map of lines operating on nights before Saturdays, Sundays and holidays.

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PDF (669 kB)  |  02.02.2018

Night Line: service during the week

Map of bus lines operating on nights
before workdays.

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PDF (230 kB)  |  02.02.2018

Night Line: complete overview

Map of Vienna with all night service lines.

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PDF (2.912 kB)  |  02.02.2018

Remise. Wiener Linien's Transport Museum

History up and close. How transport changed the life of Vienna‘s population.

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PDF (750 kB)  |  29.02.2016

Vienna Ring Tram

Comfortable and independent of the weather: the sightseeing tour on tracks.

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PDF (3.055 kB)  |  15.07.2014

Tourist Info Guide (EN, FR, IT, ES, GE)

How to get along in Vienna. Tickets, lines, sights in English, French, Italian, Spanish, German.

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PDF (4.598 kB)  |  02.01.2018

Tourist Info Guide (CZ, HU, PL, RU, JP)

How to get along in Vienna. Tickets, lines, sights in Czech, Hungarian, Polish, Russian, Japanese.

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PDF (4.935 kB)  |  02.01.2018

Wiener Linien: Facts and Figures 2017

Operating branches, number of employees, length of lines — learn more about Vienna’s public transport operator.

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PDF (1.706 kB)  |  03.05.2018

Free WiFi is available at the information offices of ten major transfer points:

  • Südtiroler Platz/Hauptbahnhof (U1)
  • Karlsplatz (U1, U2, U4)
  • Stephansplatz (U1, U3)
  • Praterstern (U1, U2)
  • Schottentor (U2)
  • Westbahnhof (U3, U6)
  • Landstraße (U3, U4)
  • Erdberg (U3)
  • Bahnhof Meidling (U6)
  • Floridsdorf (U6)

The service offers information in English, such as a map of the local surroundings, the scheduled departures of all lines at the transfer point, a routing device, and the opening hours of the respective info office.

The service is free of charge, no registration is needed.

Information office

Monday - Friday

Saturday, Sunday, Holiday

Stephansplatz (U1, U3) 6:30 am - 6:30 pm 9 am - 5 pm
Karlsplatz (U1, U2, U4) 6:30 am - 6:30 pm closed
Praterstern (U1, U2) 6:30 am - 6:30 pm 8:30 am - 4 pm
Westbahnhof (U3, U6) 6:30 am - 6:30 pm 9:00 am - 5 pm
Hauptbahnhof (U1) 6:30 am - 6:30 pm 8:30 am - 4 pm
Schottentor (U2)
6:30 am - 6:30 pm closed
Landstraße (U3, U4) 6:30 am - 6:30 pm closed
Bahnhof Meidling (U6) 6:30 am - 6:30 pm closed
Floridsdorf (U6) 6:30 am - 6:30 pm closed

 

Customer Service Centre

Monday - Wednesday,
Friday:

Thursday:

Erdbergstraße 202, 1031 Vienna
U3 Underground station Erdberg
8 am - 3 pm 8 am - 5:30 pm

Ticket Office

Monday – Friday

Stephansplatz (U1) 6:30 am - 6:30 pm
Karlsplatz (U1, U2, U4) 6:30 am - 6:30 pm
Praterstern (U1, U2) 6:30 am - 6:30 pm
Landstraße (U3, U4) 6:30 am - 6:30 pm
Hauptbahnhof (U1) 6:30 am - 6:30 pm
Westbahnhof (U3, U6) 6:30 am - 6:30 pm
Spittelau (U4, U6) 6:30 am - 6:30 pm
Schottentor (U2) 6:30 am - 6:30 pm
Reumannplatz (U1) 6:30 am - 6:30 pm
Bahnhof Meidling (U6) 6:30 am - 6:30 pm
Hietzing (U4) 6:30 am - 6:30 pm
Ottakring (U3) 6:30 am - 6:30 pm
Floridsdorf (U6) 6:30 am - 6:30 pm
Kagran (U1) 6:30 am - 6:30 pm

 

Customer Service Centre

Monday - Wednesday,
Friday:

Thursday:

Erdbergstraße 202, 1031 Vienna
U3 Underground station Erdberg (U3)
8 am - 3 pm 8 am - 5:30 pm

If you lose an item on one of our trams, buses or trains, or in a station, the Lost and Found Service of the City of Vienna is available to assist you. Please inquire about lost items by phone or email, and make sure to bring valid photo identification when picking an item up.

Lost and Found Service of the City of Vienna

Siebenbrunnenfeldgasse 3, 1050 Vienna

Office hours (work days only):

  • Monday-Wednesday: 8 am - 3:30 pm
  • Thursday: 8 am - 5:30 pm
  • Friday: 8 am - 3:30 pm